News & Tips

Learn the essential steps to file an effective complaint that gets results. From documentation to follow-up, we cover everything you need to know.

A comprehensive overview of the federal laws that protect consumers, including the FTC Act, Fair Credit Reporting Act, and more.

Our analysis of over 50,000 complaints reveals emerging patterns in consumer issues and which industries are improving.

Best practices for businesses to resolve customer complaints and build stronger relationships with consumers.

Know your rights when flights are delayed, cancelled, or overbooked. Plus, how to get compensation you deserve.

Step-by-step instructions for disputing unauthorized charges, fees, and errors on your bank statements.

Understanding how consumer complaints can lead to class action lawsuits and what it means for your case.

Common travel booking scams and red flags to watch for when reserving accommodations online.

Essential tips for protecting yourself from credit card fraud and maximizing your bank's liability coverage.