United Airlines, Inc. is a major American airline headquartered at Willis Tower in Chicago, Illinois. United operates a large domestic and international route network.
Total Complaints
3,123
+16 this week
Resolution Rate
48%
Avg Response
3-6 days
~108h average
Response Rate
62%
Rating
2.1
4,123 reviews
Hot Score
82
Trending now
Complaint Status
Resolved
1,499In Progress
748Pending
876Monthly Complaint Trend
Complaints filed vs resolved over the past year
Geographic Distribution
Complaints by location