How do I file a complaint?

Simply click "File a Complaint" on our homepage, fill out the form with details about your experience, and submit. Your complaint will be published and the company will be notified.

Is FileAComplaint free?

Yes, filing complaints is completely free for consumers. We also offer premium business plans for companies to manage their reputation.

What is the success rate?

Our platform has an 89% resolution rate, with over 2.5 million complaints resolved successfully.

Can I file a state consumer complaint?

Yes, we work with state consumer protection offices across all 50 states including Nevada Consumer Affairs, California DCA, Texas Attorney General, and more. You can file complaints directly or through our platform.

What states have consumer protection offices?

All 50 US states have consumer protection offices. Popular ones include Nevada Consumer Affairs (consumeraffairs.nv.gov), California Consumer Affairs, Texas Consumer Protection, Florida Consumer Services, and New York Consumer Protection.

American Airlines

Verified Business

Travel & Airlines

2.0(4,567 reviews)

Active 4 minutes ago

American Airlines, Inc. is a major American airline headquartered in Fort Worth, Texas. It is the world's largest airline by fleet size and revenue.

Website support@aa.com1-800-433-7300Fort Worth, Texas, USAFounded 1930130K+ employees

Total Complaints

3,456

+17 this week

Resolution Rate

46%

Avg Response

3-5 days

~96h average

Response Rate

58%

Rating

2.0

4,567 reviews

Hot Score

Trending now

Complaint Status

Resolved

1,590

In Progress

879

Pending

987

Monthly Complaint Trend

Complaints filed vs resolved over the past year

Geographic Distribution

Complaints by location

Had a bad experience with American Airlines?

File a complaint and help other consumers make informed decisions.