Citibank, N.A. is the consumer division of financial services multinational Citigroup. Citibank offers credit cards, mortgages, personal loans, and banking services.
Total Complaints
3,123
+15 this week
Resolution Rate
50%
Avg Response
3-5 days
~96h average
Response Rate
65%
Rating
2.2
4,123 reviews
Hot Score
80
Trending now
Complaint Status
Resolved
1,562In Progress
796Pending
765Monthly Complaint Trend
Complaints filed vs resolved over the past year
Geographic Distribution
Complaints by location