Citibank

Verified Business
Banking
2.2(4,123 reviews)
Active 6 minutes ago

Citibank, N.A. is the consumer division of financial services multinational Citigroup. Citibank offers credit cards, mortgages, personal loans, and banking services.

Websitesupport@citi.com1-800-374-9700New York, New York, USAFounded 1812240K+ employees

Total Complaints

3,123

+15 this week

Resolution Rate

50%

Avg Response

3-5 days

~96h average

Response Rate

65%

Rating

2.2

4,123 reviews

Hot Score

80

Trending now

Complaint Status
Resolved
1,562
In Progress
796
Pending
765
Monthly Complaint Trend
Complaints filed vs resolved over the past year
Geographic Distribution
Complaints by location

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