Chase Bank

Verified BusinessUsually Responds
Banking
2.4(4,123 reviews)
Active 6 minutes ago

JPMorgan Chase Bank, N.A., doing business as Chase, is an American national bank headquartered in New York City that constitutes the consumer and commercial banking subsidiary of JPMorgan Chase.

Websitesupport@chase.com1-800-935-9935New York, New York, USAFounded 2000180K+ employees

Total Complaints

3,654

+17 this week

Resolution Rate

58%

Avg Response

2-4 days

~72h average

Response Rate

75%

Rating

2.4

4,123 reviews

Hot Score

82

Trending now

Complaint Status
Resolved
2,119
In Progress
548
Pending
987
Monthly Complaint Trend
Complaints filed vs resolved over the past year
Geographic Distribution
Complaints by location

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