Amazon

Verified BusinessUsually RespondsTrending Now
E-commerce
2.1(12,453 reviews)
Active 2 minutes ago

Amazon is a multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded by Jeff Bezos in 1994, it has grown to become the world's largest online retailer.

Websitecs-reply@amazon.com1-888-280-4331Seattle, Washington, USAFounded 19941.5M+ employees

Total Complaints

8,934

+45 this week

Resolution Rate

62%

Avg Response

1-3 days

~48h average

Response Rate

78%

Rating

2.1

12,453 reviews

Hot Score

99

Trending now

Complaint Status
Resolved
5,539
In Progress
1,250
Pending
2,145
Monthly Complaint Trend
Complaints filed vs resolved over the past year
Geographic Distribution
Complaints by location

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